What is Live Local?
Live Local INW is a digital main street that forms a safety net economy for Spokane and the surrounding region, paid for by a CARES Act grant from the City of Spokane.
How much does it cost?
Nothing! Listing with Live Local INW is FREE. We just require that you honor best practices to minimize COVID-19 risk and be a locally owned independent business. Third-party eCommerce and delivery partners may charge fees for services if you elect to contract with them.
How will Live Local help my business?
Live Local INW benefits your business by expanding your customer base, broadening your markets and reach, enabling eCommerce capacity, increasing revenues, building business resilience, and strengthening your local economy and community. We are fortunate to have the grant capacity for the 2020 holiday season for a marketing campaign to encourage your neighbors to live and buy locally.
I don’t have a website, can I still register?
Yes. You can join without eCommerce capability. We encourage all businesses to create online sales capacity if they don’t already have it and can help coach you through the process. Potential customers can email you with their interest through a link on the product page if you do not have eCommerce capability set up.
How do I list my business?
Complete our brief registration form at: https://livelocalinw.com/sign-up
Watch your email for a confirmation. When your account is approved, you will receive an email notification with a link to login to edit your profile and add product or service listings. If you don’t see the email, be sure to check your spam or junk folder.
Step by step instructions are available here.
Can customers make purchases through the website itself?
No. Live Local INW is a gateway to the eCommerce platforms that are established and maintained by each individual business to facilitate purchasing. Live Local INW is a “main street” of digital storefronts, which serves as a portal to the eCommerce platforms or virtual purchasing methods of our member businesses.
Can any business list themselves on the Live Local website?
We strive to serve businesses that are independent and locally-owned that are a part of a welcoming and inclusive community. Live Local INW partners reserve the right to remove any listing or business from our free service.
I don’t have an online store.
How do I create a ‘Buy Now’ button with PayPal?
If you don’t have an online store of any kind, creating a PayPal ‘Buy Now’ button is the quickest way for you to sell products and get paid. The account is free, but PayPal does charge a small transaction fee for each purchase. Follow these step by step instructions and if you have issues, contact our volunteer assistance team at: firstname.lastname@example.org
How do I activate the ‘Virtual Tip Jar’ on my business listing?
To have a working ‘Tip Jar’ on the Live Local business directory you will need to register your business with our campaign, and have an active donation link set up with a service of your choice. We offer step by step instructions for how to use PayPal for this purpose here. And as always, if you have issues, contact our volunteer assistance team at: email@example.com